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We issue refunds for the purchases within 24 hours of the original purchase of the packages. A payment gateway fee @ 2% of the paid amount and processing fee @5% of the paid amount will be deducted from the amount to be refunded. Refund Request email must be sent to email@example.com within 24 hours of the purchase.
Below process should be followed to get the refund….
Please send an email asking for a refund to firstname.lastname@example.org
Kindly send email from the registered email address only.
Make sure to write the word “Refund” in the Subject Line.
The refund request email must be sent within 24 hours of the purchase, if not the refund cannot be processed.
After sending the email, it will take 7 working days to process your refund. So please wait for 7 Working days to get the response.
Please do not send multiple emails, the system may spam your email address and block.
After your Refund is processed, you will get the confirmation in email.
It will take another 3 working days after the Refund process to get credit in the Source Bank Account..
The refund amount will only be credited in the same Bank Account / Card / Wallet from which you made the payment.
Send Screen shot of Payment Invoice with date and time (You must have received on e-mail/message when you paid) -